Packing/Shipping

Each Topher Straus original and limited edition is printed on-damand. Once your metal print is finished, it will be packed securely in a highly durable double-wall, corrugated box or wooden crate. It will arrive at your door, ready to hang, right out of the box.

We will email you with a tracking number within 48 hours of your order shipping, and your artwork will arrive within 2 weeks of ship date.

We ship worldwide on quality freight carriers and only provide the best protection for your new art. If, however, if you notice any damages you can refuse the shipment and it will be returned so we can file a claim. We file a claim, and get you a free reprint, but we will need a few things from you:
  • Notify us within 2 days of receipt, include your order number.
  • Take a picture of the damage on the box, the damage on the print, and the shipping label.
  • Send 3 pictures of the damage within 2 days of receipt to topher@topherstraus.com along with a phone call to notify.
  • We will take care of the rest!